FREE SHIPPING ON ALL ORDERS OVER $35!

Frequently Asked Questions (FAQ's)

Frequently Asked Questions!

Do you ship worldwide?

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Yes! We ship across the globe. If you are having issues placing an order that is shipping to another country, reach out to us for help!

Can I order online and pick up at your store?

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Yes! All orders have the ability to be picked up at our office/warehouse. Be sure to choose that option at checkout!

How long do orders take to ship?

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We typically ship all orders within seven business days. Keep in mind that our team does take off for weekends and federal holidays!

Need something faster? Reach out to our team and we will do our best to accommodate the situation!

When will I receive my order?

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We strive to ship all orders within 7 days of receipt! From there, we know as much as you with the tracking information provided by the carrier!

Interested in partnering with us?

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Reach out via Instagram DM or by email at customerservice@chadandjake.com!

Can I place a corporate order with my company logo?

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Yes!! Please call our office or fill out your information on the Contact Us page to learn more! Keep in mind that there is no product minimum on corporate orders!

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